Transform Your Team’s Inbox into a Powerhouse

Is your team’s email inbox a source of chaos? The problem isn’t your people; it’s the tools. Traditional email wasn’t built for collaboration, which is why messages get lost, tasks get duplicated, and customer replies take too long. That’s where Front comes in.

Front is a powerful platform that brings all your work communication—from email to live chat and social media—into one unified inbox. Instead of forwarding threads or starting lengthy CC chains, your entire team can see what’s happening in real time. Features like clear assignments and live collision detection mean everyone knows who owns what, so no message gets a duplicate reply or falls through the cracks.

But we go beyond organisation. Our smart routing integration with Safeserve email automatically directs messages to the right person, so customers get an expert response faster. AI-powered summaries help new team members get up to speed in seconds, and shared drafts make team approvals simple. This isn’t about tickets; it’s about making every customer feel like a VIP.

Our customers have seen remarkable results, from cutting quote times from minutes to seconds to reducing email volume by over 60%. With Front, your team can stop wasting time on busywork and focus on what truly matters: delivering exceptional service that keeps your business moving forward.