Regarding our email and website services, as an SME we wanted to work with a similar type of organisation that was committed to similar values and high standards...
Marianne Hiley, Whitmuir Development
Marianne Hiley runs Whitmuir Development and writes:
Regarding our email and website services, as an SME we wanted to work with a similar type of organisation who were committed to similar values and high standards.
Close working relationships – don’t feel you are a nuisance when you phone up for advice!
Accessibility (by phone and, if necessarily, physically).
High quality of service (sustainability, problem solving, reliability of email which is a business lifeline for us).
Patience – we are not tekkie folk and can ask some really dumb questions, but explanations are always sensible and in words of one syllable.
As well as the above, we value the sense of openness and innovation in our conversations.
We’ll go away and think about that – kind of response.