Safeserve’s Satisfied Clients
Both the email service and website hosting are efficient, reliable and easy to use.
Crispin Gordon, CG Acupuncture and Shiatsu
Crispin Gordon runs an acupuncture and shiatsu practice and writes:
I have been using Safeserve.com for a year now and in that time I have found that the services provided are not merely adequate but quite exemplary.
Both the email service and website hosting are efficient, reliable and easy to use. In addition to this, I have found that both the technical know-how and support services that are available within the company, are both reassuring and impressive.
I can therefore wholeheartedly recommend Safeserve.com.
Thank-you!
All the people at Safeserve go the extra mile and yet they are priced comparably with anyone in the market.
Peter White, Rethink Research
Peter White is CEO of Rethink Technology Research and writes:
I have used Safeserve now for about seven years and felt compelled to recommended them to other ventures and businesses I have dealings with.
The reason is simple, they are a small company and as a result treat their customers like gold-dust. You can get access to technical help when you need it, they respond immediately to any server issues and downtime, keep you up-to-date, and they treat you fairly and personably on the phone.
We did had some subtle loading problems with one of the advanced features in Safemailer, the Safeserve bulk mailing program, and the staff did not rest until they had got to the bottom of it, despite it being intermittent, not that disruptive and tough to diagnose.
In short, all the people at Safeserve go the extra mile and yet they are priced comparably with anyone in the market.
We are completely confident that our most critical operational processes are being looked after by dedicated, knowledgeable and enthusiastic people.
Head of Finance, Children with Cancer
The Head of Finance at Children with Cancer writes:
We have been continuously impressed with how responsive Safeserve have been to technical issues and problems. Nothing has ever been too much trouble and they are a pleasure to deal with. All staff have a very likeable personal and knowledgeable approach without over-complicating technical issues.
Safeserve have always responded quickly to any problems we have had, causing minimal disruption to our operational activities.
We are completely confident that our most critical operational processes are being looked after by dedicated, knowledgeable and enthusiastic people.
For once a company’s claim to ‘a dedication to service excellence’ is more than idle puffery.
Derek Robinson, Director, Trilateral Group
Derek Robinson, Director of the Trilateral Group, writes:
For once a company’s claim to ‘a dedication to service excellence’ is more than idle puffery.
After frustrating experiences with various ISP providers we moved to Safeserve in 2005 to handle our entire IT system, and have stayed with them because of the speed and personal attention they give to solving problems (even at weekends) on the very rare occasions when they arise.
Recently we replaced our many BT landlines with a Splicecom phone system installed by Safeserve. Now calls can be put through to wherever the person they want is located – in the office, working from home or even to a mobile – without delay.
Derek Robinson, Director, Trilateral Group
Derek Robinson, Director of the Trilateral Group, writes:
Recently we replaced our many BT landlines with a Splicecom phone system installed by Safeserve.
Keeping the same phone numbers and speeding up response times with the addition of voicemail and, most important, an automatic voicemail-to-email facility, means that clients get a better service, and a transparent one.
Now calls can be put through to wherever the person they want is located – in the office, working from home or even to a mobile – without delay.