securemail in practice
at last, encrypted email that is just as easy to send as ordinary email
sending securemail
When a user sends an email message, it travels to the Safeserve
network through a Transport Layer Security (TLS)-encrypted tunnel, and
is automatically encrypted at the gateway according to rules created and
managed within the Safeserve Key Server module.
When a message is encrypted, a private key for the recipient is
created and stored in a security-hardened environment on the Safeserve
network. The private key is made available to the message recipient when
the recipient decrypts the message.
The recipient does not have to pre-enroll
to receive and decrypt the message. In fact, the recipient may have
never received a prior email from the sender.
The Safeserve encryption process is entirely transparent to the
sender, who does not need to do anything other than write and send the
message as usual.
receiving securemail
Upon receiving an encrypted message, the recipient authenticates
their identity and sets a password to securely open encrypted messages
from the Hosted Encryption service. Once this password is created, the
recipient can use the same
password to quickly authenticate and view
protected email. Password-based authentication provides an easy and
secure method to authenticate and verify a recipient’s identity.
After completing the authentication and password setup process, the
recipient decrypts and views the message using the Voltage Zero Download
Messenger. The Zero Download Messenger is a clientless, browser-based
method that enables a recipient to have confidence decrypting and
reading a message and its attachments and then to reply with confidence.
Furthermore, the encrypted message remains in the recipient’s email
inbox for access at any time.