Managed Email Services for Business
EMAIL ARCHIVING WITH SAFESERVEShould disaster strike your email infrastructure, interruption to email access can be costly: it can even bring about legal liabilities if emails are lost. Regulations require UK companies to create email retention policies that mitigate risk and meet regulatory compliance standards.
The importance of email retention is shown by the experience of Norwich Union. The UK insurance giant was forced into an out of court settlement of £450,000 over alleged email defamation of a competitor because the emails sent by Norwich Union staff had been deleted by the time the writ had been issued.
Swiss pharmaceutical giant CIBA-Geigy attempted to contest an order to produce email documentation during a 1995 court case, arguing that is was untimely, overly broad and overly burdensome. The pleas were waved aside and the company was forced to search through 30 million email messages.
Safeserve helps your company comply with the regulatory and legal demands placed upon you by intercepting and making copies of all inbound and outbound mail. It then stores those messages as copies in an offsite, secure and tamper proof archive.
Comprehensive message indexing allows you to search stored messages by header, subject line, and body contents, including attachments. Then, if your primary mail system is down, Safeserve continues to copy messages to the archive and queues the original message for delivery once the system is restored.